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Spa Loyalty Card
Terms and Conditions

The Spa in the Garden (“We”) offers a loyalty card scheme (“Loyalty Card”). For every full-priced treatment purchased, you will be entitled to one stamp on your Loyalty Card. Once 5 stamps have been collected, you are entitled to a free treatment as per terms and conditions below.

By using the Loyalty Card, you accept the following terms and conditions:

1.    The scheme only applies to purchases made within The Spa in The Garden at Stratton House Hotel, Cirencester, GL7 2LE. Stamps are not collected for purchases made for room bookings, dining reservations or any other items within Stratton House Hotel.

2.    A minimum spend of £25.00 is required to receive a stamp on your loyalty card. 

3.    Spa packages are not included in the Loyalty Card scheme and therefore you will not receive a stamp for any treatments you have as part of a package. 

4.    Your free treatment must be taken within 3 months of obtaining your 5th stamp on the Loyalty Card.

5.    Free treatments can only be booked and taken Monday-Friday within our opening hours. Saturday and Sundays are not included. Treatments are subject to availability.
6.    Your free treatment can be a spa treatment (facial, scrub, wrap or massage) or beauty treatment (manicures, pedicures, eyebrow / eyelash treatments).  

Your previous treatments will determine your free treatment. If you have predominantly had beauty treatments, your free treatment can be a beauty treatment and vice versa for the spa treatments.   If you have had a mix of treatments, it is the Manager’s discretion as to whether you can book a free spa or beauty treatment.

7.    The Loyalty Card must be presented at the time of purchase.

8.    The card cannot be used in conjunction with any other offers or promotions. Discounted and sale items are excluded from the Loyalty Card scheme.

9.    We reserve the right to exclude certain product lines from the Loyalty Card scheme.

10.    We reserve the right to amend or withdraw the Loyalty Card and/or scheme without notification.

11.    Loyalty Card stamps cannot be exchanged for cash/monetary value.

12.    The Loyalty Card remains the property of The Spa in The Garden.

13.    At the discretion of the Manager, any Loyalty Card which appears to be photocopied, counterfeit, illegible, stolen, damaged or has been tampered with, will be deemed invalid and will be retained by The Spa in The Garden.

14.    The Spa in The Garden cannot be held responsible for unauthorised use of the loyalty card, or for lost or stolen loyalty cards.

The Spa in the Garden is part of Stratton House Hotel & Spa. If you have any queries regarding these Ts & Cs please email: 

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